Elements 14: Computer running slow

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  • Updated 3 years ago
  • (Edited)
I bought adobe elements 14 and down loaded it on to my computer. The next day the computer was running very very slow. I thought I had gotten a bug of some kind. I spend hours trying difference spy ware to correct this, finally I remove your elements 14 from the computer. WOW that was the problem all along. What going on with you guys???? How do I get a refund????
Jack Von,
jackvone@yahoo.com
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Jack Von Eschen

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Posted 3 years ago

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Chris Cox

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Contact Adobe Customer Support for a refund.

But Elements would only have any effect on your computer while you were running Elements. It wouldn't have any effect while you were not using the program.
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Jack Von Eschen

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I'm sorry, the computer was very slow in any program I ran.
Everything clear up after I removed elements 14.
Thanks
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Chris Cox

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That means you have some other problem on your system, and the timing of installing Elements was coincidental.