Elements 10: can't get back up sync to work

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Can't get back up sync to recognize me even though the welcome page knows me
therefore can't back up

the organizer page never welcomes me when I sign in
I have done the most recent update
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Renee Backus

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  • frustrated

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

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Which specific product and version are you using?
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Renee Backus

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elements 10

also now says my storage is full but I can't find anything I have stored?