Bridge: Automatic image download for Canon T1i doesn't work after Photoshop CS5 is installed

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
After Photoshop was installed, Canon images don't download automatically any more when camera is connected. Images can be downloaded from the camera by Bridge or by other utilities, but these utilities do not support the file naming convention that I have used on all of my other files. How do I re-enable the previous behavior that images can be automatically downloaded when the camera is attached and turned on?

Camera: Canon T1i
Operating System: Windows7 64-bit
Photoshop CS5

Note: the file naming convention that I use is to create a new directory with file naming convention yyyy_mm_dd [custom name], with image files in the directory named [custom name] nnn.cr2 Bridge does not support this convention, and on my first attempt to download images from the camera, 3 files were created for every image.
Photo of JimF

JimF

  • 2 Posts
  • 0 Reply Likes
  • concerned

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
What utility/program were you using to automatically download the files from your camera?
Photo of JimF

JimF

  • 2 Posts
  • 0 Reply Likes
No utility. When you plug in any USB device, a pop-up is normally displayed that asks whether you'd like to download images, open the folder with windows explorer, etc. When you download images directly with this mechanism, it offers some simple but unique choices.

After installing Photoshop CS5, the pop-up is no longer displayed, and I don't know how to explicitly invoke it.

However, I have just now found a workaround. If you go into Computer, select the camera device after it has been connected and turned on, then right click and choose Import Pictures and Videos, then the download proceeds as before.

Why installing Photoshop interferes with this behavior I don't know, but at least I have a workaround.