Photoshop CC2017.1: Auto Curves adjustment crash (win10)

  • 2
  • Problem
  • Updated 1 year ago
  • (Edited)

Problem Description: If an image has significant areas of full black and full white, using curves adjustment layer on auto -Enhance Monochromatic Contrast or Enhance Per Channel Contrast crashes Photoshop

Steps to Reproduce:
1. Create a document 1000 x 1000 pixels
2. Create a gradient from full black to full white across the document
3. Add a curves adjustment layer layer and Alt click on auto
4. Select Enhance Monochromatic Contrast or Enhance Per Channel Contrast (do not check snap neutral tones)


Actual Result: Photoshop crashes in CC2017.1 or CC2015.5.2

Expected Result:: Curve applied as in CS6

Photo of David Richardson

David Richardson

  • 93 Posts
  • 29 Reply Likes

Posted 2 years ago

  • 2
Photo of eartho

eartho

  • 842 Posts
  • 218 Reply Likes
No crash here using macOS.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14362 Posts
  • 1853 Reply Likes
David, can you confirm what version of Windows you're running?

You can fish out the crash log here:

C:\Users\[your username]\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings\CrashLogs

It may provide us details into the crash you're seeing.
Photo of David Richardson

David Richardson

  • 93 Posts
  • 29 Reply Likes

Hi Jeffrey

I use Windows 10 (version 1607 OS build 14393.1066)


Crash log:

Process:                Photoshop.exe [10168]
Path:                   C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Product Version:        18.1.0.207
File Version:           18.1.0.207
Code Type:              x64
Parent Process:         explorer.exe [112]


Date/Time:              2017-04-18 01:34:38 GMT Summer Time
OS Version:             10.0.14393.0
Report ID:              16a2307b-7350-49c7-aa0d-7c65bd080a39



Time Awake Since Boot:  26866 seconds


Crashed thread:         0 [13084] THREAD_PRIORITY_NORMAL


Exception Code:         0xc000041d
Exception Parameters:  
Exception Message:      3221226525 An unhandled exception was encountered during a user callback.


Application Specific Information:
C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll


Thread 0 Crashed: [13084] THREAD_PRIORITY_NORMAL
0 VCRUNTIME140        0x00000000f5efc262 ? memcmp + 18
1 Photoshop           0x0000000077ace99f ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 4097951
2 Photoshop           0x0000000077e4ddd5 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7764949
3 Photoshop           0x0000000077d6da0b ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6846475
4 Photoshop           0x0000000077d7fbd2 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6920658
5 Photoshop           0x0000000077d8512c ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6942508
6 Photoshop           0x0000000077d841a1 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6938529
7 Photoshop           0x000000007852a09f ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 14958239
8 Photoshop           0x00000000785011e2 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 14790626
9 Photoshop           0x00000000786dd10f ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 16740111
10 Photoshop           0x0000000077e1fde2 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7576546
11 Photoshop           0x0000000077e20cb6 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7580342
12 Photoshop           0x000000007821f8f8 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 11769592
13 Photoshop           0x0000000077e4d72b ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7763243
14 Photoshop           0x0000000077e55409 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7795209
15 Photoshop           0x0000000077e55d1e ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7797534
16 Photoshop           0x0000000077e19426 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 7549478
17 Endless Callstack!


Thread 1: [9832] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b9198a4 ? NtWaitForWorkViaWorkerFactory + 20
1 ntdll               0x000000000b8a352e ? RtlReleaseSRWLockExclusive + 6878
2 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
3 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 2: [8224] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b9198a4 ? NtWaitForWorkViaWorkerFactory + 20
1 ntdll               0x000000000b8a352e ? RtlReleaseSRWLockExclusive + 6878
2 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
3 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 3: [11456] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b9198a4 ? NtWaitForWorkViaWorkerFactory + 20
1 ntdll               0x000000000b8a352e ? RtlReleaseSRWLockExclusive + 6878
2 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
3 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 4: [7836] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b9198a4 ? NtWaitForWorkViaWorkerFactory + 20
1 ntdll               0x000000000b8a352e ? RtlReleaseSRWLockExclusive + 6878
2 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
3 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 5: [11040] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 combase             0x000000000b65504f   Ordinal90 + 2831
3 combase             0x000000000b654dda   Ordinal90 + 2202
4 combase             0x000000000b5eed88   Ordinal122 + 53672
5 combase             0x000000000b654437 ? CoGetContextToken + 711
6 combase             0x000000000b5ee42d   Ordinal122 + 51277
7 combase             0x000000000b5a1fdc ? CStdStubBuffer_QueryInterface + 1804
8 RPCRT4              0x0000000009437aed ? Ndr64AsyncServerCallAll + 5341
9 combase             0x000000000b5a1394 ? HACCEL_UserFree + 580
10 combase             0x000000000b6acf12 ? ObjectStublessClient32 + 64562
11 combase             0x000000000b5dd43d ? RoGetAgileReference + 6765
12 combase             0x000000000b60266d ? CoGetCallContext + 19453
13 uiautomationcore    0x00000000fe8e5413 ? UiaProviderFromIAccessible + 75555
14 uiautomationcore    0x00000000fe8e4d62 ? UiaProviderFromIAccessible + 73842
15 ntdll               0x000000000b8e8cdd ? RtlGetAce + 525
16 ntdll               0x000000000b8e8bf9 ? RtlGetAce + 297
17 ntdll               0x000000000b8a324f ? RtlReleaseSRWLockExclusive + 6143
18 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
19 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 6: [6588] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 USER32              0x0000000009593af8 ? MsgWaitForMultipleObjects + 440
3 gdiplus             0x00000000f8135203 ? GdipSaveImageToFile + 1443
4 gdiplus             0x00000000f813517f ? GdipSaveImageToFile + 1311
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 7: [9380] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 combase             0x000000000b6347c3 ? CoUnmarshalInterface + 1011
3 combase             0x000000000b665550 ? GetHGlobalFromStream + 592
4 combase             0x000000000b634691 ? CoUnmarshalInterface + 705
5 combase             0x000000000b665f8c ? IsErrorPropagationEnabled + 2172
6 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
7 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 8: [9868] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 Photoshop           0x0000000079318e63 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 29568099
3 Photoshop           0x000000007931877a ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 29566330
4 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
5 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 9: [13308] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 Photoshop           0x00000000776e85e4 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 9188
3 Photoshop           0x0000000077acff4e ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 4103502
4 Photoshop           0x00000000792c633f ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 29229375
5 Photoshop           0x00000000792c8cd7 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 29240023
6 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
7 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 10: [1616] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 11: [4280] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 12: [6964] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 13: [3412] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 14: [7664] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 15: [13260] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 16: [7676] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 17: [1844] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 18: [5056] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 19: [2704] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 20: [2320] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 MultiProcessor Support 0x00000000e19e7c04 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
3 MultiProcessor Support 0x00000000e1a5642e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 MultiProcessor Support 0x00000000e1a56823 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
5 MultiProcessor Support 0x00000000e19e6d95 ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
6 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 21: [10940] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 VulcanMessage5      0x00000000ec236eaa ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 41066
3 VulcanMessage5      0x00000000ec23ce37 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65527
4 VulcanMessage5      0x00000000ec23cccb ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 65163
5 VulcanMessage5      0x00000000ec23b4ed ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 59053
6 VulcanMessage5      0x00000000ec23c9df ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 64415
7 VulcanMessage5      0x00000000ec23d8ed ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 68269
8 VulcanMessage5      0x00000000ec23d309 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 66761
9 VulcanMessage5      0x00000000ec233c6c ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28204
10 VulcanMessage5      0x00000000ec233cb7 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 28279
11 VulcanMessage5      0x00000000ec233743 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26883
12 VulcanMessage5      0x00000000ec233674 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 26676
13 VulcanMessage5      0x00000000ec213d23   adobe::vulcan::api5::IVulcanMessageListener::operator= + 3347
14 VulcanMessage5      0x00000000ec22feaa ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 12394
15 VulcanMessage5      0x00000000ec237549 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 42761
16 VulcanMessage5      0x00000000ec253635 ? adobe::vulcan::api5::IVulcanMessageDispatcher::ReleaseInstance + 157685
17 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
18 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 22: [14144] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 VulcanControl       0x00000000f103c4a8 ? adobe::vulcan::api5::IVulcanController::ReleaseInstance + 41720
3 VulcanControl       0x00000000f105ece9 ? adobe::vulcan::api5::IVulcanController::ReleaseInstance + 183097
4 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
5 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 23: [9584] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 24: [13888] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 25: [6968] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 26: [3168] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 27: [180] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 28: [14072] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 29: [8056] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 30: [7772] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 31: [7416] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 32: [12300] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 33: [2332] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 tbb                 0x00000000fcfc1511 ? tbb::internal::thread_yield_v3 + 4417
3 tbb                 0x00000000fcfc16eb ? tbb::internal::thread_yield_v3 + 4891
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 34: [1248] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 Photoshop           0x00000000776e85e4 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 9188
3 Photoshop           0x000000007767ec1e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 Photoshop           0x00000000779cd808 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3044872
5 Photoshop           0x00000000779ccc95 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3041941
6 Photoshop           0x00000000779cdc21 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3045921
7 Photoshop           0x00000000776e7bad ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6573
8 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
9 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
10 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 35: [12484] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 Photoshop           0x00000000776e85e4 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 9188
3 Photoshop           0x000000007767ec1e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 Photoshop           0x00000000779cd808 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3044872
5 Photoshop           0x00000000779ccc95 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3041941
6 Photoshop           0x00000000779cdc21 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3045921
7 Photoshop           0x00000000776e7bad ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6573
8 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
9 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
10 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 36: [12280] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007deadd6 ? SetHandleCount + 55446
2 AdobeLinguistic     0x00000000e9ddc685 ? devtech::RCObject::removeReference + 5829
3 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
4 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 37: [13416] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 ScriptingSupport    0x00000000d023f146 ? PluginMain + 870166
3 ScriptingSupport    0x00000000d023c373 ? PluginMain + 858435
4 ScriptingSupport    0x00000000d023f074 ? PluginMain + 869956
5 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
6 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
7 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 38: [3152] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b919844 ? ZwWaitForAlertByThreadId + 20
1 ntdll               0x000000000b89fa87 ? RtlpUnWaitCriticalSection + 1431
2 ntdll               0x000000000b89f98e ? RtlpUnWaitCriticalSection + 1182
3 ntdll               0x000000000b89f81f ? RtlpUnWaitCriticalSection + 815
4 ntdll               0x000000000b8a0ce4 ? RtlEnterCriticalSection + 276
5 ntdll               0x000000000b8a0c10 ? RtlEnterCriticalSection + 64
6 Photoshop           0x000000007932efd1 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 29658577
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 39: [2720] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916c24 ? ZwWaitForMultipleObjects + 20
1 KERNELBASE          0x0000000007da796f ? WaitForMultipleObjectsEx + 239
2 Photoshop           0x00000000776e85e4 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 9188
3 Photoshop           0x000000007767ec1e ? Unknown - (Symbols generated from a DLL export table) [  Error:487 Attempt to access invalid address. ]
4 Photoshop           0x00000000779cd808 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3044872
5 Photoshop           0x00000000779ccc95 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3041941
6 Photoshop           0x00000000779cdc21 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 3045921
7 Photoshop           0x00000000776e7bad ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6573
8 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
9 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
10 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 40: [10960] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 amdocl64            0x00000000c572b9c1 ? clSetKernelExecInfo + 7425
3 amdocl64            0x00000000c5730543 ? clSetKernelExecInfo + 26755
4 amdocl64            0x00000000c5730781 ? clSetKernelExecInfo + 27329
5 amdocl64            0x00000000c572b31d ? clSetKernelExecInfo + 5725
6 amdocl64            0x00000000c5748a59 ? clSetKernelExecInfo + 126361
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 41: [14272] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916754 ? NtDelayExecution + 20
1 KERNELBASE          0x0000000007da7b47 ? SleepEx + 167
2 Photoshop           0x0000000077917110 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 2297616
3 Photoshop           0x00000000776e7bad ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 6573
4 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
5 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
6 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 42: [8460] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b916154 ? NtWaitForSingleObject + 20
1 KERNELBASE          0x0000000007d93acf ? WaitForSingleObjectEx + 143
2 amdocl64            0x00000000c572b9c1 ? clSetKernelExecInfo + 7425
3 amdocl64            0x00000000c5730543 ? clSetKernelExecInfo + 26755
4 amdocl64            0x00000000c5730781 ? clSetKernelExecInfo + 27329
5 amdocl64            0x00000000c572b31d ? clSetKernelExecInfo + 5725
6 amdocl64            0x00000000c5748a59 ? clSetKernelExecInfo + 126361
7 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
8 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 43: [11536] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b919844 ? ZwWaitForAlertByThreadId + 20
1 ntdll               0x000000000b8dcfb5 ? RtlSleepConditionVariableSRW + 245
2 KERNELBASE          0x0000000007dc88d8 ? SleepConditionVariableSRW + 40
3 MSVCP140            0x00000000e9b98678 ? std::_Syserror_map + 408
4 MSVCP140            0x00000000e9b98840 ? Cnd_destroy + 112
5 Photoshop           0x0000000079433ee0 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30727392
6 Photoshop           0x0000000079433f85 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30727557
7 Photoshop           0x000000007943425e ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30728286
8 Photoshop           0x0000000079433042 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30723650
9 Photoshop           0x0000000079435367 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30732647
10 Photoshop           0x00000000778897d9 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 1717721
11 ucrtbase            0x0000000007f9cab0 ? o__realloc_base + 96
12 KERNEL32            0x00000000097b8364 ? BaseThreadInitThunk + 20
13 ntdll               0x000000000b8d70d1 ? RtlUserThreadStart + 33


Thread 44: [12596] THREAD_PRIORITY_NORMAL
0 ntdll               0x000000000b919844 ? ZwWaitForAlertByThreadId + 20
1 ntdll               0x000000000b8dcfb5 ? RtlSleepConditionVariableSRW + 245
2 KERNELBASE          0x0000000007dc88d8 ? SleepConditionVariableSRW + 40
3 MSVCP140            0x00000000e9b98678 ? std::_Syserror_map + 408
4 MSVCP140            0x00000000e9b98840 ? Cnd_destroy + 112
5 Photoshop           0x0000000079433ee0 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30727392
6 Photoshop           0x0000000079433f85 ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance + 30727557
7 Photoshop           0x000000007943425e ? boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> &g

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14351 Posts
  • 1853 Reply Likes
Thanks. Passing along to our engineers.
Photo of David Richardson

David Richardson

  • 93 Posts
  • 29 Reply Likes
Thanks Jeffrey
Photo of cary norton

cary norton

  • 1 Post
  • 0 Reply Likes
Just adding that this happens to me from time to time too (such as just now, which is why I was looking for a conversation about this).
Photo of David Richardson

David Richardson

  • 93 Posts
  • 29 Reply Likes

I should have updated this thread. An Adobe engineer did contact me and with CC2017.1.1 I could reproduce the crash but following a Preference reset - I could not.
So the answer appears to be CC2017.1.1 and a preference reset (at least here it works)

Dave

Photo of Chris Carvalho

Chris Carvalho

  • 21 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled PS CC 2017 crashes on Windows 10 with curves adjustment layer Auto settings chang....

Steps to reproduce: 

Open a 16-bit Tiff image. I have a test file that's 7360x4912 that has this problem reliably and can supply it to Adobe if needed.

Select Layer/New Adjustment Layer/Curves.

In the top-right menu of the curves dialog, choose Auto Options.

Select Enhance Monochromatic Contrast, then edit the clipping margins for black and white points to 0.0 percent. Click OK.

Photoshop then crashes. 

Any advice?

Thanks,

Chris.
Photo of David Richardson

David Richardson

  • 93 Posts
  • 29 Reply Likes

Chris,
I had this problem - but after updating to CC2017.1.1 and also doing a preference reset I could not get it to fail again, nor could the Adobe engineer who contacted me. Have you tried both.


Dave