Audio suddenly not uploading from new imports of video files in Add media Premiere Elements 13

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  • Updated 2 years ago
Problem uploading video file to Premiere Elements 13, it is uploading video only, not audio. Exported the video and reimported in new project. Never happened before,now happening consistently. What setting would cause this?
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suzanne nadeau

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Posted 2 years ago

  • 1
Photo of suzanne nadeau

suzanne nadeau

  • 8 Posts
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^ more information: I exported the original video project in HDTV1080p, TV channel NTSC, it plays with audio. I am importing to a new project to use sections of the video. I have done this many times without a problem. Perhaps I changed a setting without realizing it? In advanced settings? Or in preferences? Any suggestions would be very appreciated!