Assigning keywords: a lot of errors

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  • Problem
  • Updated 3 months ago
  • (Edited)
You have several pictures with keywords: indoors, garden, fountain, pool, etc.

Create a new keyword in the keywords panel: “kplaces” 

Drag and drop the other keywords into "kplaces"

Repeat this for several keywords, creating master keywords with sub keywords

In the keywords panel, click the right arrow near “kplaces” or other master keyword

Some of the master keywords shows results in the grid panel, some of them doesn’t but curiously still can be found by filtering (cmd-f)

Some keywords can’t be deleted

If you purge unused keywords, a lot of keywords already assigned are erased without warning

I have installed the operating system from scratch.

I have created a new catalog, and imported the pictures deleting the old keywords assigned during the import

Due to the Lightroom errors, I have reinstalled 3 times.

The only extra action that I have made is to create app keyboard shortcuts in the System Preferences of the operating system, to sort by rating, aspect ratio, etc.

Photo of drobtitan


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Posted 4 months ago

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Photo of drobtitan


  • 29 Posts
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Dear Customer:

As far as you know, we provide our software as is, without warranty of any kind.

According to our policy, the screenshot that you have sent to us is totally discredited because our quality control team can not reproduce the error that you inform us, therefore, you don’t have any problem.

The status of your post will be changed to “Not a problem” and no further follow-up will be provided.

Have a nice day.

Photo of Rikk Flohr

Rikk Flohr, Champion

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Well, drobtitan, 

I haven't run across anyone else having this/these particular issues and I am thinking you have a system specific problem. 

There are two likely culprits:

1. A hosed preference file.
2. Something wrong with the specific catalog.


A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.
Does the behavior continue after resetting the preferences?

if not, #2

Create a blank catalog and attempt to perform the keyword operations. Do they work in the blank catalog? If so you may need to repair/have repaired your catalog file.

If not, then you need to provide some information. Mac OS Version?  Actual installed Lightroom version number? Much more information about your catalog?