Photoshop Elements: Application has been moved

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Every time I open Adobe Photoshop Elements 9 I get a dialog message that says, "The application has been moved and its path has changed. To update the product configuration, check update. Checking update has no effect, the dialog appears every time PE9 is opened. This just started a few days ago, and I haven'e changed any file location. What's going on, and how do I fix it?
Photo of Harmon Pritchard Jr

Harmon Pritchard Jr

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
Double-check to make sure that the application is located here:

/Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements

Second, have you renamed your harddrive? what is the name of your harddrive?
Photo of Andrew Diseker

Andrew Diseker

  • 2 Posts
  • 0 Reply Likes
I have made no changes to Photoshop Elements, it is exactly where I installed it, on the default location, and I have not renamed or changed that drive or any other drives. I opened a file using "Open With..." and selecting Photoshop elements at about 1:00 PM today, and at 4:30 or so I tried to open another file with "Open WIth..." and selecting Photoshop Elements and it gave me the "Photoshop has moved" dialog. Again, it worked earlier today, then stopped working for no apparent reason.

Running Lion 10.7.3 and Photoshop Elements 9.0.3.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
If you restart you system and launch Photoshop Elements all by itself, does it give the same error?
Photo of Andrew Diseker

Andrew Diseker

  • 2 Posts
  • 0 Reply Likes
No, it doesn't. I think I may have found the cause, though. I have a full install of Lion on a separate external drive, and for some reason it was trying to go to that copy of Photoshop all of a sudden. When I removed it, the "Open With" stopped picking any copy of Photoshop. I think something got one of the databases confused, but I think I have my workaround working.

Thanks for getting back so soon.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14049 Posts
  • 1735 Reply Likes
Great .Thanks for closing the loop.
Photo of harmonp

harmonp

  • 1 Post
  • 0 Reply Likes
Sometime after I posted this question, the problem went away. I had even forgotten I had posted it. I have no idea what fixed the problem, unless it was an update to Lion or Photoshop Elements.