Any progress on fixing metadata loss on Win 7?

  • 1
  • Problem
  • Updated 4 years ago
Merged

This conversation has been merged. Please reference the main conversation: Photoshop CC 2015: Saving a JPG out of PS causes labels and star ratings to disappear in Bridge (win 7)

Is there any word on fixing the data loss bug for PS CC on Windows 7?

I do a lot of batch processing and have to re-apply IPTC metadata numerous times in Bridge. This is a major PITA to say the least.

For those who haven't seen it, the current version of Photoshop CC on Windows 7 apparently has a bug when opening files. It doesn't properly read the IPTC XML tags and the result is that metadata, star ratings, and Bridge labels are deleted when the file is saved.

Adobe's suggested workarounds are: Windows 8 (not happening in a corp environment), reinstall the older PS CC (such requests make corp IT cranky) or open files with Camera RAW (not compatible with automated batch processing.)
Photo of David Converse

David Converse

  • 810 Posts
  • 237 Reply Likes
  • annoyed that a data loss bug made it through testing.

Posted 4 years ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.