Annoying Input Lag from Wacom tablet in Photoshop CC 2014 on MacOS 10.10 Yosemite

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  • Updated 4 years ago
  • (Edited)
Latest version of Photoshop CC 2014, constant input lag + missed strokes from Wacom tablet (Cintiq 13HD - latest driver) on Mac OSX 10.10.1. Contacted Wacom for resolution, but was told that it's an Adobe product issue. Would love to see this fixed by next update. I use my tablet quite often, and this impedes upon the fluidity of my work!
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Daniel VanTassell

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Posted 4 years ago

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Chris Cox

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No, that isn't an Adobe issue. Last I heard it was fixed with the latest Wacom driver update.
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Daniel VanTassell

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This is what I was told to do, and it didn't work:

Thank you for contacting Wacom Customer Support. Please follow these steps:

-CLOSE PHOTOSHOP-

1. Finder > Go > Go To Folder > ~/library > Preferences > Adobe Photoshop Settings
2. Copy this file > Adobe Photoshop CC 2014 Prefs.psp > to Desktop (-Safety precaution in case it doesn't work for you-)
3. Go back into > Adobe Photoshop Settings folder and RENAME EXACTLY to: Adobe Photoshop CC 2014 Prefs_old.psp (Caps sensitive and Spaces sensitive)
4. Open Photoshop and try out the brush now.

-Backup- if this doesn't work for you and you've lost some of your preference settings - Close Photoshop and just drag the clean desktop copy of Adobe Photoshop CC 2014 Prefs.psp back into the preferences folder. If ever this set of steps did not work, please contact Adobe as they are already informed about this error that you are having and it is actually under their jurisdiction already.


Is there anything else that you recommend I do?

I really appreciate the help. Thanks, Chris.
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Chris Cox

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Resetting Photoshop's preferences would not have any impact at all on tablet event handling, or lag from the tablet driver.

Make sure your tablet driver is up to date, and if it still lags and misses strokes, then you need to work with Wacom to determine what is wrong with the driver.