Photoshop 2019: Getting a flattened file saving and animated GIF

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  • Updated 7 months ago
  • (Edited)
The instructions to create an animated gif does not work in CC 2019 or CC 2020.  The online support rep said this feature has been removed, yet the options in the menu files are available.  I have a layered file and want to save it as an animated gif.  When I follow the instructions (or how I previously did this), the result is a flattened gif
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Sean Goulden

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Posted 7 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using File > Export > Save for Web... ?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Any reason you're not using Photoshop 2020?