an Internal Error has occured,can't apply tag to this image

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  • Problem
  • Updated 4 months ago
attempting to add an existing keyword results in this message. In a previous catalog I had keywords and I believe in the Hierarchy I had my own People and then names (I did not make these"adobe lightroom persons". Now they show  up when I type them in the keyword box but not when I exported keywords to a text file. If I give a new name then there is no error message but I cannot use existing keywords for people and they do not show up when exporting keywords.
Photo of David Schlacht

David Schlacht

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Posted 4 months ago

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Photo of Smit K

Smit K, Employee

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Hi David,

Please share the error screenshot? Also, could you share the system info (Help > System Info) here?