Amazon supplying non legitimate copies of Photoshop?

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  • Updated 4 years ago
The copy of CS3 that I bought in May 2011 from Amazon UK, would now appear to be pirated or in some other way not identifiable by Adobe. Do I have any options to pursue?
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Robert Smith

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  • mighty p***ed off

Posted 4 years ago

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Chris Cox

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Did you buy from Amazon, or an Amazon affiliate?

A new copy of CS3 would not be available from Amazon after CS4 shipped in October 2008.
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Robert Smith

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I did not need the latest features so was happy to have an older version (that was being sold as new)
The order was placed with Amazon, fulfilled by a company call Crystal Direct. I have just got this, when I tried to contact them about the issue:
"The recipients have decided to leave the Amazon.co.uk platform or are not eligible to receive any further email communications."
I guess that I have been done over.
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Chris Cox

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So it was not Amazon, but an affiliate (which can be pretty shady).
I'm not sure what else you can do.
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Robert Smith

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My contract was with Amazon, and payment was made to them, not the affiliate, so I'm going to have to see what Amazon have to say about this. I suspect that they will wash their hands of all responsibility.
What troubles me in all this is that the software installed correctly, and there was nothing suspicious at the time about having to run dodgy key-gens or all the other stuff that you read about concerning cracked software. If I hadn't needed to move it, I would have been none the wiser. I guess it will have to stay on the first PC.