am i being charged when it doesn't say photoshop is installed?

  • 1
  • Question
  • Updated 3 years ago
I had made a purchase online for adobe photoshop, illustrator etc. However, after i had paid for it, it didn't install and i am no if the cost is going to come out of my bank and if i have photoshop.
Photo of Emily van Doesburg

Emily van Doesburg

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2141 Reply Likes
Hi Emily,

I don't see an active (paid) membership under the email address you've used to post here. Did you purchase a Creative Cloud membership from