All products Adobe version 2019 blocked

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  • Problem
  • Updated 1 year ago
Hello, since version 20.0.0 (CC2019) and for all products adobe version 2019, i have a pop up when the aplication start which is blocked. Il i closed it, photoshop closed. It's seems it's "licence checking".This doesn't appear with 2018 version.I'm running on Win7 sp1, with Creative Cloud 4.8.0.421. Any ideas ?
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Posted 1 year ago

  • 1
new add of my problems... when i did a new install before any update of creative Cloud photoshop works.
After update of creative cloud, photoshop doesn't work...
I found the problem: come from the Adobe ID. If i tried with a new account it's work.
How can I ask to Adobe for delete the ancient account definitely to create again after?
Well, this forum is not very busy...no answer from anybody...it's a shame
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Brett N, Official Rep

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  Your subscription will be tied to a specific account. If you log in with the wrong account, and that account doesn't have a subscription, you will not be able to use the products. 

  See the following for information on how to delete old accounts: https://forums.adobe.com/thread/2274050