all presets gone after changing version

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  • Updated 4 months ago
Now there's a sad bug. When downgrading to a different version of Photoshop, say from 21.1 to 21.0.3, all presets are deleted. Forever. no way to save them. So no brushes, no shortcuts, no actions, nothing. Installer doesnt ask to save them or anything.
This is actually a terrible bug and quite infuriating one, will cost me at least half a day of work. Now where is that angry emoji?
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Omer Hoffmann

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  • angry

Posted 4 months ago

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Jaroslav Bereza

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Yvette Cardozo

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What caused you to downgrade? Was there a problem with the later version?
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Marsha Levine

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Yvette, I haven't used presets in Ps for quite a while. I mostly use them in Lr. However, I just had a look in Ps. On my PC (Win10) my presets are stored in the default folder: C:\Users\marsha\AppData\Roaming\Adobe\Adobe Photoshop 2020\Presets. In Ps there is a preset manager: Edit>Presets>Preset Manager (also Migrate Presets & Export/Import Presets). I hope this is of some use.

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Omer Hoffmann

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One thing you can do is save actions, swatches and brushes from their respective palettes. Just click on the tiny menu at the top right corner and click the right menu item to save. From there you will also be able to load them should something go wrong in the future.
As for the rest of the presents, they all hide in some folder on your computer. You can just copy it somewhere in case. it's here ( X marks the PS version)
C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC X\Adobe Photoshop CC X Settings
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Yvette Cardozo

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Thanks so much, both of you. Meanwhile, Marsha...totally unconnected to this...I've never been able to use Lightroom because I can't read white letters on a black background (it's a quirky problem of my eyesight). Plus the history states are backwards from Photoshop. And since virtually everything I want from the program is duplicated in Photoshop (mainly the tools in Camera Raw) I just stick with PS. I truly would like to wring the neck of the 20-something developer that thought white text on a black background is cool and didn't provide a way in LR to change this. 
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Marsha Levine

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Yvette. What a nuisance. I really like Lr. It never occurred to me that the text and background couldn't be changed. If it can't be, that would be a good request to make.
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Yvette Cardozo

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Some  years ago I attended a workshop that spent the better part of a day leading people through PS and LR. (One of those sessions that costs $99). At one of the breaks, I grabbed the LR tech guy and asked about this and he said, no, it couldn't be changed.  He seemed stunned that I even asked. Oddly, the background shades CAN be changed in PS. I explained my unique problem and, of course, that went nowhere.  I tried using LR for a while and finally gave up. I have my own catalog system and beyond that, there are few things I want in LR that PS doesn't duplicate.