Photoshop CC 2015: All dialog boxes now open in center of app instead of remembering where I positioned them

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  • Updated 2 years ago
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I've been using PS since version 2.0.  Until CC2015, all dialog boxes (e.g. "save as," tool controls, filters, etc.) "remembered" where they were moved and reopened in that spot until moved again.  Now, with CC2015, they start out opening dead center of the program, which is usually right on top of the image, the worst possible place for a tool like "curves".  After a while, this fixed location may randomly shift again to some particular screen location and reopens in this spot for a while, but it never responds to my attempts to control it.  This is maddening and causes me to have to move almost every dialog I call before I can use it (so I can see the image I'm adjusting).

What is even worse is that rolling back to an earlier version doesn't help.  Apparently, as long as CC is installed, all Adobe apps will "pick up" its user interface after one use.  At least, that's what happened to me.  I reinstalled CC2014, and it behaved properly for one session and then started placing dialogs in the center just like CC2015.  I then installed CS5, and it did the same thing.

Perhaps this change doesn't annoy some people, but it drives me nuts every single time it happens because it is just another change made for no good reason whatsoever. There is no logic that would support this as a desirable or advantageous alternative.  It is a flaw and a bug that should have been fixed months ago, one that makes working with PS more difficult.

I'm on Win 7 pro with PS CC2015.1.2 build 20160113r.355x64
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Tom Hockersmith

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Posted 3 years ago

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Chris Cox

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Photoshop does remember the position and size of dialogs (except for the OS open and save dialogs which we have no control over).

No, none of that behavior has changed in Photoshop.

Could you have a problem saving preferences (so that locations are not saved between sessions)?
Do you have a display that is sometimes connected and sometimes not (which may force dialogs back onto the main display)?
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Jim T

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Chris.  I am seeing this issue with the Open and Save dialogs.  Why does CC no longer have control over the location?  Photoshop CS6 saved the prior location of the file dialog window.  Now with CC and Windows 10 they open anchored to the upper left of the Photoshop window.  I've got a huge monitor I need them centered.  What is the solution?
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Tom Hockersmith

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Check the settings on your video card.  If you have an AMD card with the "Catalyst Control Center" look under for the "Hydravision" interface, and then select "Desktop Manager."  At the bottom, you will see "Dialog Control."  Uncheck "Enable Dialog Repositioning" and your system will go back to normal and allow the application and operating system to control positioning instead of the video card driver.  It took me months (and many irrational messages in this forum) to figure this out.
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Jim T

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Tom, I don't have that card.  It's a Nvidia 9 series card in 4K mode.  I actually see this behavior in all other apps that use the new Windows 10 dialogs.  InDesign CS6 uses the old style, and therefore works correctly.  I wish I had a redo on this new computer that I ordered.  Windows 10 seems like it needs a few more months or years to clean up some quirks.
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Tom Hockersmith

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Mr. Cox,  with respect, I believe you are incorrect (as was pointed out with supporting documentation by an advanced user  on the community forum).  I have confirmed that this behavior occurs on other people's computers running the same OS with CC2015 (by doing it myself).

Moreover, your questions suggest you do not understand the problem.  First of all, I'm talking about tool and filter dialogs like "curves" and "unsharp mask" not windows like "info" or "layers."  Secondly, this is not a session to session issue.  It is an intra-session issue.  I should be able to re-position something like the "curves" dialog each time I use it in the same session.  If the interface reset at the end of the session, I could live with that.  It's the in-session refusal to recall my placement that interrupts my work time and time and time again.

One day, my PS UI worked as it should, and the next day it didn't.  Nothing about my computer or setup had changed -- Photoshop had by updating to CC2015.  That is the problem (that and the fact that you, the designated Adobe rep, aren't even aware of it).
(Edited)
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Chris Cox

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Something may be wrong on your system to cause this behavior - but that is not the normal behavior of Photoshop, nor is it the behavior on any of the systems I use daily.

Yes, I was referring to dialogs, not palettes (which have their size and location saved by a separate mechanism to allow workspaces).

It is starting to sound like you may have some OS setting or utility on your system forcing dialogs to center.

What did you change on your system between the time that Photoshop was working normally, and when you started getting all dialogs opening in the center of the display?
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Tom Hockersmith

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As I said above, to my recollection, we didn't change anything.  The only thing that changed was that I allowed Photoshop CC to update from 2014 to 2015.  One day everything worked as it always had, and the next it didn't.

I've had multiple sources confirm this problem over the last few months, most recently yesterday. I assume you saw the documentation that JJMarks posted on the other board that he suggests confirms the behavior I am describing for the CC2015 UI (and refuting your contention).  I don't really understand the technicalities of what he's saying either.  Perhaps you could comment.

Also, as I have said, the dialogs don't stay in the center forever.  During a day's work, the program will suddenly start putting them somewhere else, either in the upper right hand corner or on my second monitor (which is always on with the same setup).  But at no time do they remember where I moved them and reopen in that spot.

But here is the weirdest part.  Without removing anything, I installed PS CC2014.  I opened an image and called a dialog.  At first, it worked in the way I expected, remembering locations.  Then (perhaps in the next session) it began working exactly like PS CC2015.  I just checked again.  The two interfaces look different (for example CC2014 has the more familiar tool icons), but they behave the same.  So then I installed CS5.  It did exactly the same thing.  The first time I used it, it behaved like CS5, but then it started behaving like CC2015 and centering all dialogs.

I interpreted this to mean that the cloud was "updating" or controlling the behavior of the UI with its current design -- ie. CC2015.  The result was that rolling back was useless and left me where I started.

Adobe has gone way out of its way to deviate from the standard Windows "windows" and dialogs (for example, the title bars of Adobe windows do not change color to indicate whether they have focus or not, which is just another problem).  So I'm having a hard time imagining what my system setup would or could do to cause this problem since it seems to have little contropl over your interface.  I run Win 7 pro at home and use CS2.0 PS, and I don't have this problem.  I could hook up to the cloud there, but I've hesitated because the problems CC has caused me far outweigh any new useful features.  Moreover, each update is like Russian Roulette since I never know what I'm going to get.

Yes, I am frustrated and angry, and I know that is not helpful to anyone, me especially.  But I assure you I will be happy to be shown an idiot if it gets me back my movable dialogs.  Of all the many issues with your new interface, this is the one that is a constant irritant to me.  If you can show me what I'm doing wrong I will be very grateful.  On the other hand, I'm far from convinced that you are correct.  I just opened Fireworks, which I almost never use, but its interface is behaving in the same way.  I tried the "image size" and "canvas size" dialogs, and both return to the center regardless of where moved.
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Chris Cox

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No, CS5 hasn't had updates in several years (since CS6 came out).
There is something on your system forcing the dialogs to center - and whatever it is, it is not present on the systems of millions of other users.

We use Photoshop daily, and we know what is going on in the code pretty well.  What you are describing is an effect from somethings outside of Photoshop.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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There may be a conflict on your system. If you run in Safe Mode does the problem persist? https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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Cristen Gillespie

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FWIW, I'm on a Mac, but my filter dialogs are sticking to where I put them during a session.