Lightroom Mobile (Android): All photos album shows black previews

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  • Problem
  • Updated 3 weeks ago
  • (Edited)
Em using samsung galaxy a51. Em not able to view my all photos library. It is shown as blanks ie photos are in black colour. I can only view it when I open it one by one
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aiswarya shylaja

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Posted 3 weeks ago

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Rikk Flohr, Official Rep

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Android OS Version number?
Lightroom Mobile Version number?
Have you restarted your device?
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A N G H I L U C I A

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Tengo un samsung J8 , versión 8.0.0 .
El lightroom versión 5.3 y ya lo he reiniciado y aún no deja ver Las fotos
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aiswarya shylaja

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Android version : 10
Lightroom last updated on 9 july 2020
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aiswarya shylaja

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Restarted my device. Still no change.
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Victoria Bampton - Lightroom Queen, Champion

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If you visit the web interface at https://lightroom.adobe.com are they black previews there too?