Photoshop CS5: All my retouching tools are acting strange - no longer working as expected.

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  • Problem
  • Updated 2 years ago
  • (Edited)
All my retouching tools are acting strange and are no longer working as expected.

When I select the contentaware tool, the properties of the Spot Healing Brush are shown and it does notact as the content aware tool nor as the spot healing brush. The same problemfor all of my retouching tools. I'm not able to post process any of my imagesanymore. I've reset all my tools: no result. I've reset also photoshop: noresult. I have a virus detective on my PC (McAfee)

I'm (still) using photoshop CS5 (in my case combined with windows 10).I'm connected to a facebook group where multiple people have the same problem,also CC users. Not sure if Mac users are involved. For all of us, it suddenly starteda few (4 days?) ago.

I checked my windows updates, the last one is of January 16th while Iwas still able to process (and use the spot healing brush) on the 18th.

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Carla Van den Meerssche

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  • frustrated

Posted 2 years ago

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PECourtejoie, Champion

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Hello, Carla, what is the version of Photoshop that others are using? do they all use McAfee? There must be a common denominator to this issue...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have a link to where others are reporting this problem? Are they all also on Windows 10? Did this start happening with a recent Win 10 update? Note: Windows 10 is not an officially supported OS for Photoshop CS5.