Tried to save a new albums, none of them are saving. What am i doing wrong?

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  • Updated 5 years ago
  • (Edited)
I uploaded three different albums to I even shared one. Then logged out and back in-- they are gone?!?! It took me a while to find but the photos I uploaded are in the "unsorted" tab in library. but not one of the albums i have tried to save are there. I have tried mulitiple ways to save a new album now and none of them are saving... what am i doing wrong? I have been using for three years and have multiple other albums....
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Shannon Kerivan

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  • frustrated and confused

Posted 5 years ago

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Amreek, Employee

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This could be some problem with your flash cache.

Try clearing your flash cache here
Delete from the list.

Reload the organizer and now try creating an album again. If it still does not work let us know.

Hope this helps