Lightroom: After the 5.2 update my previously registered LR5 now needs to register every time LR5 is open

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
LR 5.2 now must be register in order to use the program, every single time I open the program I must go thru the registration sequence
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Ruben Luna

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  • frustrated

Posted 5 years ago

  • 1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Ruben, are you on Mac or Windows? (what OS/version)

Is your Lightroom stand-alone or part of Creative Cloud?
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Ruben Luna

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Hello Jeffrey. ILR5 is stand alone version and I'm using windows 7 64
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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My guess is it's a permissions issue and the serialization isn't sticking. We can confirm that with a quick test by creating a new admin user and trying to reproduce the issue with the new user account: http://blogs.adobe.com/crawlspace/201...