after upgrading to cc2018 my computer crashes on opening raw/dng images

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  • Updated 3 months ago
Yesterday I upgraded Ps to cc2018. Since that time everytime I open a raw/dng image my computer crashes. Everything freezes. Can't get out of Ps and have to turn off computer manually. (Can't even restart).
Can anybody help me please? My workflow is dependent on the raw converter.
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leovank

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  • very frustrated

Posted 3 months ago

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leovank

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I should add that my operating system is OS X El Capitan.
I tried resetting preferences. I tried re-installing Ps cc2017.
It doesn't work. Program freezes after opening a Raw-file.
Please please help me. I cannot find any technical support so I rely
on this forum