Photoshop/Camera Raw: After updating to PS CC 2018, some lens profiles are missing in Camera Raw 11, how do I get them back?

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  • Question
  • Updated 5 days ago
  • Answered
  • (Edited)
before the update I had Canon EF 300mm f2.8 L IS II and that lens with 1.4x, as well as  EF 70-200 f2.8L  IS II + 1.4x. Now they are not listed. Can't find info about this anywhere - here or elsewhere online. Can't find a way to contact Adobe - using their contact page only allows me to go to forums. No chat, no phone. This is not good!!
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DAVID BAZEMORE

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Posted 2 weeks ago

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DAVID BAZEMORE

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BTW, I only work with RAW files, so that's not the problem.
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Rikk Flohr, Official Rep

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I am seeing the profile on my system David.  On my Macbook it appears here: ‎⁨Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CameraRaw⁩ ▸ ⁨LensProfiles⁩ ▸ ⁨1.0⁩ ▸ ⁨Canon⁩

You don't mention whether you are on Mac or on Windows. 
Additionally are you shooting on a Crop Sensor or Full Frame?
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DAVID BAZEMORE

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DAVID BAZEMORE

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Canon (Canon EF 16-35mm f2.8L III USM) - RAW.lcpCanon (Canon EF 24-105mm f4L IS II USM) - RAW.lcp
Canon (Canon EF 70-200mm f4L IS II USM) - RAW.lcp
Canon (Canon EF 70-300mm f4-5.6 IS II USM) - RAW.lcp
Canon (Canon EF 85mm f1.4L IS USM) - RAW.lcp
Canon (Canon EF-M 18-150mm f3.5-6.3 IS STM) - RAW.lcp
Canon (Canon EF-M 28mm f3.5 MACRO IS STM) - RAW.lcp
Canon (Canon EF-S 35mm f2.8 MACRO IS STM) - RAW.lcp
Canon (Canon EF-S 55-250mm f4-5.6 IS STM) - RAW.lcp
Canon (Canon FD 28mm F2.8) - RAW.lcp
Canon (Canon FD 50mm F1.4) - RAW vig.lcp
Canon (Canon FD 135mm F2.5 S.C.) - RAW vig.lcp
Canon (Canon RF 24-105mm F4L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 14mm f2.8 L II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 14mm f2.8 L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 15mm f2.8) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 15mm f2.8).lcp
Canon EOS 5D Mark II (Canon EF 16-35mm f2.8 L II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 16-35mm f2.8 L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 20mm f2.8 USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 24-70mm f2.8 L II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 24mm f1.4 L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 24mm f1.4L II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 24mm f2.8 IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 28-70mm f2.8 L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 28-300mm f3.5-5.6 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 28mm f1.8 USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 28mm f2.8 IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 35mm f1.4L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 35mm f2 IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 40mm f2.8 STM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 50mm f1.2L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 50mm f1.8 II) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-200mm f2.8 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-200mm f2.8L IS II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-200mm f4L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-200mm f4L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-300mm f4-5.6 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 70-300mm f4.5-5.6 DO IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 75-300mm f4-5.6 USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 85mm f1.2L II USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 85mm f1.2L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 100-400mm f4.5-5.6L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 100mm f2 USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 100mm f2.8 L Macro IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 100mm f2.8 Macro USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 135mm f2L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 180mm f3.5 L Macro USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 200mm f2 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 200mm f2.8 L USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 300mm f2.8 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 300mm f4L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 400mm f2.8 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 400mm f4 DO IS USM) - RAW.lcp
Canon EOS 5D Mark II (Canon EF 600mm f4 L IS USM) - RAW.lcp
Canon EOS 5D Mark II (TAMRON SP AF Aspherical Di LD IF 17-35mm f2.8-4 o77) - RAW.lcp
Canon EOS 5D Mark III (Canon EF 200-400mm f4 L IS USM EXT) - RAW.lcp
Canon EOS 5D Mark III (Canon EF 200-400mm f4 L IS USM) - RAW.lcp
Canon EOS 6D (Canon EF 600mm f4L IS II USM +1.4x III) - RAW.lcp
Canon EOS 6D (Canon EF 600mm f4L IS II USM +2x III) - RAW.lcp
Canon EOS 6D (Canon EF 800mm f5.6L IS USM +1.4x III) - RAW.lcp
Canon EOS 6D (Canon EF 800mm f5.6L IS USM +2x III) - RAW.lcp
Canon EOS 7D (Canon EF-S 18-135 mm f3.5-5.6 IS STM) - RAW.lcp
Canon EOS 7D (Canon EF-S 18-135mm f3.5-5.6 IS USM) - RAW.lcp
Canon EOS 7D (Canon EF-S 18-200mm f3.5-5.6 IS) - RAW.lcp
Canon EOS 7D (Canon EF-S 60mm f2.8 Macro USM) - RAW.lcp
Canon EOS 50D (Canon EF-S 10-18mm f4.5-5.6 IS STM) - RAW.lcp
Canon EOS 50D (Canon EF-S 10-22mm f3.5-4.5 USM) - RAW.lcp
Canon EOS 50D (Canon EF-S 10-22mm f3.5-4.5 USM).lcp
Canon EOS 50D (Canon EF-S 17-55mm f2.8 IS USM) - RAW.lcp
Canon EOS 50D (Canon EF-S 17-55mm f2.8 IS USM).lcp
Canon EOS 50D (Canon EF-S 17-85mm f4-5.6 IS USM) - RAW.lcp
Canon EOS 50D (Canon EF-S 17-85mm f4-5.6 IS USM).lcp
Canon EOS 50D (Canon EF-S 18-55mm f3.5-5.6 IS II) - RAW.lcp
Canon EOS 50D (Canon EF-S 18-55mm f3.5-5.6 IS STM) - RAW.lcp
Canon EOS 50D (Canon EF-S 18-55mm f3.5-5.6 IS) - RAW.lcp
Canon EOS 50D (Canon EF-S 18-55mm f3.5-5.6 IS).lcp
Canon EOS 50D (Canon EF-S 18-55mm f4-5.6 IS STM) - RAW.lcp
Canon EOS 50D (Canon EF-S 18-135mm f3.5-5.6 IS) - RAW.lcp
Canon EOS 50D (Canon EF-S 24mm f2.8 STM) - RAW.lcp
Canon EOS 50D (Canon EF-S 55-250mm f4-5.6 IS II) - RAW.lcp
Canon EOS 50D (Canon EF-S 55-250mm f4-5.6 IS) - RAW.lcp
Canon EOS 50D (Sigma DC 4.5mm f2.8 HSM) - RAW.lcp
Canon EOS 50D (Sigma DC 4.5mm f2.8 HSM).lcp
Canon EOS M (Canon EF-M 11-22mm f4-5.6 IS STM) - RAW.lcp
Canon EOS M (Canon EF-M 18-55mm f3.5-5.6 IS STM) - RAW.lcp
Canon EOS M (Canon EF-M 22mm f2 STM) - RAW.lcp
Canon EOS M10 (Canon EF-M 15-45mm f3.5-6.3 IS STM) - RAW.lcp
Canon EOS M10 (Canon EF-M 55-200mm f4.5-6.3 IS STM) - RAW.lcp
Canon EOS REBEL T1i (Canon EF 15-85mm f3.5-5.6 IS USM) - RAW.lcp
Canon EOS-1D Mark III (Canon EF 17-40mm f4 L USM) - RAW.lcp
Canon EOS-1D Mark III (Canon EF 17-40mm f4 L USM).lcp
Canon EOS-1Ds Mark II (Canon EF 16-35mm f4L IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 8-15mm f4L Fisheye USM v2) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 8-15mm f4L Fisheye USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 11-24mm f4L USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 15mm f2.8) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 15mm f2.8).lcp
Canon EOS-1Ds Mark III (Canon EF 16-35mm f4L IS USM v2) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 17-40mm f4 L USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 17-40mm f4 L USM).lcp
Canon EOS-1Ds Mark III (Canon EF 24-70mm f2.8 L USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 24-70mm f2.8 L USM).lcp
Canon EOS-1Ds Mark III (Canon EF 24-70mm f4L IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 24-85mm f3.5-4.5 USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 24-105mm f3.5-5.6 IS STM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 24-105mm f4 L IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 24-105mm f4 L IS USM).lcp
Canon EOS-1Ds Mark III (Canon EF 28-135mm f3.5-5.6 IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 28-135mm f3.5-5.6 IS USM).lcp
Canon EOS-1Ds Mark III (Canon EF 35mm f1.4L II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 35mm f2) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 50mm f1.4 USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 50mm f1.4 USM).lcp
Canon EOS-1Ds Mark III (Canon EF 50mm f1.8 STM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 50mm f2.5 Compact Macro) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 70-200mm f2.8 L USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 70-200mm f2.8 L USM).lcp
Canon EOS-1Ds Mark III (Canon EF 70-200mm f2.8L IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 70-200mm f2.8L IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 70-300mm f4-5.6 IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 70-300mm f4-5.6 IS USM).lcp
Canon EOS-1Ds Mark III (Canon EF 85mm f1.8 USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 85mm f1.8 USM).lcp
Canon EOS-1Ds Mark III (Canon EF 100-400mm f4.5-5.6L IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 100-400mm f4.5-5.6L IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 100-400mm f4.5-5.6L IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 300mm f2.8L IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 300mm f2.8L IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 300mm f2.8L IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f2.8L IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f2.8L IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f2.8L IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f4 DO IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f4 DO IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f4 DO IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f5.6L USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f5.6L USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 400mm f5.6L USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 500mm f4L IS II USM +1.4x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 500mm f4L IS II USM +2.0x) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 500mm f4L IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 600mm f4L IS II USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon EF 800mm f5.6L IS USM) - RAW.lcp
Canon EOS-1Ds Mark III (Canon MP-E 65mm f2.8 1-5x Macro Photo) - RAW.lcp
Canon EOS-1Ds Mark III (Sigma DG 8mm f3.5 EX) - RAW.lcp
Canon EOS-1Ds Mark III (Sigma DG 8mm f3.5 EX).lcp
Canon EOS-1Ds Mark III (Sigma DG 12-24mm f4.5-5.6 EX HSM) - RAW.lcp
Canon EOS-1Ds Mark III (Sigma DG 12-24mm f4.5-5.6 EX HSM).lcp
Canon EOS-1Ds Mark III (Sigma DG 15mm f2.8 EX) - RAW.lcp
Canon EOS-1Ds Mark III (Sigma DG 15mm f2.8 EX).lcp
Canon EOS-1Ds Mark III (Tamron Di 28-75mm f2.8 SP XR LD IF) - RAW.lcp
Canon EOS-1Ds Mark III (Tamron Di 28-75mm f2.8 SP XR LD IF).lcp
Canon PowerShot G1 X - RAW.lcp
Canon PowerShot G10 (Canon 6.1-30.5mm f2.8-4.5) - RAW.lcp
Canon PowerShot G10 (Canon 6.1-30.5mm f2.8-4.5).lcp
Canon PowerShot G11 - RAW.lcp
Canon PowerShot G12 - RAW.lcp
Canon PowerShot G15 - RAW.lcp
Canon PowerShot S90 - RAW.lcp
Canon PowerShot S95 - RAW.lcp
Canon PowerShot S100 - RAW.lcp
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DAVID BAZEMORE

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I notice that the 16-35 f/2.8 l II is listed now and I checked CR - it's there. the others aren't.
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DAVID BAZEMORE

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They are listed but associated with  Canon 1Ds... I just checked CR again and now they are listed. Strange, yesterday they weren't there. Looks like I'm good to go now
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Michelle Qi, Employee

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Glad it's all working now. Thanks for the update David.
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Johan Elzenga, Champion

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Both profiles show in Photoshop CC2019 Camera Raw as well as in Lightroom Classic 8 on my Mac.