Photoshop CC 2018: After installing the update, my wacom cintiq stopped working properly

  • 6
  • Problem
  • Updated 3 months ago
  • Acknowledged
  • (Edited)
After installing the new photoshop 2018, my wacom cintiq stopped working properly. Some of her functions simply did not work. I reinstalled photoshop 2018 and the cintiq drive and continued the problem. It only came back to normal after I went back to the previous version of photoshop 2017.
Has anyone had the same problem?
Photo of Clarissa França

Clarissa França

  • 4 Posts
  • 3 Reply Likes

Posted 1 year ago

  • 6
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 711 Posts
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Official Response
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and try it out!

Thank you,
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html
(Edited)