After installing the latest upgrade of Photoshop CC 2014, photoshop crashes immediately after start-up.

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  • Updated 4 years ago
  • Solved
The program starts but after a few seconds I got an error message from Windows (Windows 7, Dutch) that the program is not working anymore.
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Jeroen Stekelenburg

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Posted 4 years ago

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Chris Cox

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What does the detailed crash report say (check the windows system event viewer)?

Most likely it is due to a bug in an obsolete video card driver, and you just need to update the video card driver from the GPU maker's website.
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Jeroen Stekelenburg

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Thanks Chris, I have updated the driver and now it works fine.
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Cassy Cooper

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I have the same problem. I have updated the video card driver from the GPU maker's website but it is still not working. I've also logged out and logged back in to CC and uninstalled, re-installed. Photoshop has been down for a week now :( Any suggestions?
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Chris Cox

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Show us the detailed crash report, so we can see what is crashing.