Lightroom 6: After exporting a slideshow it plays a choppy video

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After exporting video slideshow in lightroom 6 with music . The slide show plays choppy. It's like it's buffering. But this is after I have made a dvd. It works fine in lightroom. This is a new problem within the last few months. I do this all the time for my clients but now the slide show is not working for my clients. Some times after you play the choppy video once, the second time it will play fine, sometimes it won't. The slideshow is a very important feature for me. Also I'm running windows 10. The slideshows worked fine on this computer until recently.
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Eric Schiller

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Posted 2 years ago

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Rikk Flohr, Official Rep

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If I have I have this right:

1. Export Slideshow to video.
2. Play newly created video in ???
3. Check video in Lightroom's Slide Show module and it plays fine? or the completed video plays fine in Library module?

If you restart your computer and repeat step 2 without having launched Lightroom does it play correctly?
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Eric Schiller

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Yes I export a slideshow, then burn it to a disk or flash drive. I then put the disc in a blue ray dvd player or another computer and it is choppy. It plays fine in the slideshow module, but I'm not sure about the library module. I think it runs in the library. I have restarted the computer several times but I didn't played the disk right away. But the problem continues on other computers as well, even ones without lightroom. Late last night I reduced the quality to 720p on export and it worked fine. I have never adjusted this setting before. Thanks Eric
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Are you using Lightroom to make the DVD or are you using Lightroom to render the movie and other software to burn the disk?
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Eric Schiller

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I'm using lightroom to render the slideshow, exporting to a folder on the desktop, then using, the software that came on the computer to burn the disk. But even when I save the file to a flash drive and use windows media player to play the slideshow the problem still exists. Eric
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If you open the file from the folder on your desktop and play it in the OS's default video player, does it play properly or is it stuttering there too?
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Eric Schiller

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Sometimes, the first slideshow I made says " the file isn't playable . It might be because the file type is unsupported the file extension is incorrect, or the file is corrupt". I don't remember it having an error before. The second slideshow for the same file plays but skips a beat here and there, but nothing like disk. The more I play it on the computer the better it gets. But in the blue ray player it is horrible. That's what I don't get. On my windows 10 computer the slideshow seems to work most of the time. But on other computers and the dvd player it has problems. It works sometimes on my windows 7 laptop with lightroom, but windows media player is playing it. It has never work on another windows 7 laptop without lightroom, windows media player playing it. I'm even trying to play it on the other computers through a flash drive. I'm just copying the file from one device to another with the flash drive and still get the the same choppy video. It does work best on the laptop with lightroom installed on it. Before you say try make the slideshow on the laptop, lightroom just spins it's wheels when exporting the slideshow ,that's a entirely a diderent problem all together that I hope to get solved next. Eric
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Any chance you could send me a link to a video so I can watch it and try to duplicate what you are seeing?
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Eric Schiller

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I'm not sure how to post a link other than drop box. But the video is a boudoir style with nudity and the client wants it to remain private. Also today I'm having trouble reproducing the choppy video. In my blue ray player the problem is still there. I have put the disc in 4 computers today. It play fine in 2 windows 7 laptops it is choppy in another windows 7 laptop that is older. I put the the disc in my windows 10 computer that I made the slideshow on and the first time it was choppy. I pulled it out the disk and wiped the finger prints off and it played fine. The two laptops that the disk worked on just did updates the other day. I'm currently running updates on the one that didn't work, just to check if that could be an issue. Could this be a seen resolution problem? The laptop that didn't work only has a screen resolution of 1200 x 800. The others are higher. I have no idea what my client has. The video was made in 1080p format. The file on my computer now has 5 slide shows that I have made. Some play some don't. The first one is no longer playable. The second one is the same video reexported. It now has no pictures in the slide show just music playing. The third is the same pictures differ song plays fine in the file. Fourth is the same pictures same song as # 3 in 720p format plays fine in file and on blue ray . The 5th is the same pictures original song plays fine from file . I have not had time to burn a new disk to check blue ray player. This is really starting to confuse me. I also checked 3 other disks that I have made with the same issues dating back to February. No issues that I know off before January. I have burned the disk between two different computers
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Don't post a link here then, I will contact you directly via Email.