Elements: Error after editing a raw image

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
When I hit the open image button in the raw menu after editing an error message comes up
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Bob Dougans

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  • fed up

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What is the specific error is it giving?
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Bob Dougans

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Cannot complete action due to error
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did it ever work on this system?

Does the error occur for all images? Or just a specific one or set of images?
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Bob Dougans

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It only happens for certain images sometimes JPEG and sometimes raw, kind of intermittent.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Could you post one the images that give the error so we can troubleshoot with it? (Use dropbox or similar service and post the URL here)