Having to reregister daily

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  • Updated 7 years ago
  • (Edited)
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This conversation has been merged. Please reference the main conversation: Photoshop: Photoshop CS6 extended suddenly reverted to an Extended version trial

I have to re-register my cs6 sometimes daily. I have called customer support several times, no solution.
Photo of Greg Shaw

Greg Shaw

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Posted 7 years ago

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Photo of Chris Cox

Chris Cox

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Are you talking about the problem where the activation sometimes gets corrupted?

Have you installed all the updates (13.0.1 for Windows, 13.0.4 for Mac, 13.1.2 for subscription/cloud)?

And are you talking about Photoshop, or another application?