Photoshop CS6: Asked to License or continue trial on every launch

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  • Updated 5 years ago
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Cannot open CS6 because of CreativeCloud pop up. I don't want CC, just let me use CS6. Purchased this last year. It works except for CC pop-up. this is third time problem has occurred.
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Bob Griffith

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  • frustrated

Posted 5 years ago

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Chris Cox

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What popup are you talking about?
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Bob Griffith

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A Creative Cloud advertizement, nothing to do with actual PS tools. It's big, right in the middle of screen and it appears when I click "open" on an image in Bridge. It offers the opportunity to join CC. When I click the x to close pop-up system reverts back to Bridge. Won't let me open PS6. I'm not interested in cloud at this time.
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Michael DuPree

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I"ve tried to upload a screenshot. Not sure you can see it. All I see is the code.
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Michael DuPree

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As I said above, for me this started after the most recent CS6 update before today, October 9, 2013.
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Michael DuPree

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It happens every time I open Photoshop preceded by opening Bridge, then Camera Raw OR when I open just Photoshop.
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Michael DuPree

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every time
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Michael DuPree

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PS I also note that it pops up even if I shut down only Photoshop, but do NOT shut down Bridge. So, when I open Bridge, Camera Raw, Photoshop, I get the popup or when I open just Photoshop I get the popup, then I also get the popup if I close only Photoshop but leave Bridge open, then reopen Photoshop. This started as I have already stated.
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Michael DuPree

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Chris Cox

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That isn't a popup -- it's telling you that your trial (or other license) has expired and you need to license your software.

In some cases this happens in error because the licensing database is corrupted.
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Michael DuPree

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Thank you Chris. Can you give suggestions how I get it to stop? I thought when I bought the licensed disc/software that I did from a licensed dealer and downloaded the program onto my computer that there would be no more charges for my using this program. Thanks again.