Elements: Elements 7 won't work on my new computer with Window 7 64-bit

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I have Adobe Premiere Elements 4 and 7 plus Adobe Photoshop Elements 7. I upgraded my old computer to a new one: ASUS Essentiio Desktop with Windows 7, 64 bit processor, and 8 GB ram. The only Adobe program that works on my new computer is Adobe Reader. How can I make the other Adobe programs work? I used to use them almost every day but now I can't use them at all. Do you have a work-a-round for this problem? If not please send me new programs that will work for free. Thank you.
Photo of William Barnhart

William Barnhart

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Brett N

Brett N, Official Rep

  • 2258 Posts
  • 114 Reply Likes
Photoshop and Premiere Elements 7 were released a year before the release of Windows 7. They are not supported on that environment, but that doesn't mean they won't work. Can you provide more details as to how they aren't working?
Photo of Deanna Messerschmidt

Deanna Messerschmidt

  • 1 Post
  • 0 Reply Likes
I also have Elements 7.0. It will not let me log into photoshop.com directly thru the app. I keep getting an Error 400.
Photo of Brett N

Brett N, Official Rep

  • 2258 Posts
  • 114 Reply Likes
The Photoshop.com features that once connected to Photoshop Elements have been shut down: http://www.photoshop.com/misc/members...