Adobe Premiere Elements 9 Freezing Issue

  • 7
  • Problem
  • Updated 6 years ago
In Adobe Premiere Elements 9, every time I click, the program freezes for at least 30 seconds and sometimes closes. This happens every time I try to do anything and is very frustrating.

Personal Computer Specs:
Quad Core 2.8 GHz CPU
4 GB RAM
1 GB GPU
1TB Hard Drive (Plenty of Room Remains)
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cwrogers

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  • frustrated

Posted 7 years ago

  • 7
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Ronald Witt

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Can't use it for freezing. Reloaded three times and same problem each time.
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paul slabaugh

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Premiere Elements has the worst support via Adobe. (muvipix can help you though) Adobe people 'help' alot with anything Photoshop but expect your questions about Premiere Elements to languish unanswered except by friendly outsiders. Adobe's obvious ploy is to lead you to the Pro version which, looks like, has decent support. But I'm so disappointed with my Elements experience, just flat don't trust them anymore ..afraid they'll leave me hanging on basic questions like i was speaking a foreign language. Even their chat and phone support is manned by inexperienced 'off the street' types who ask you, "what do you mean by render" .. yes ..that ignorant. SCARY !!
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Chris Cox

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The Elements team is supposed to be supporting the Elements pieces. But apparently they don't come by here very often...
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paul slabaugh

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My transport controls (spacebar or the onscreen 'play' ... do not work. Timeline is unresponsive. No answer from any of Adobe on this .. not for Elements. Sham.