Photoshop CC 2014: crashed after opening

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  • Updated 5 years ago
  • (Edited)

Got the automatic upgrade and installed it. when I click on the Photoshop CC 2014 icon to open the programme it opens and then gives me the above message and closes again. I haven't been able to install any plugins or anything else for that matter. I do have the latest graphic card drivers for my compatible graphics card.

If I right click on an image and choose to open it with PS CC 2014 it will open the RAW editor and let you edit. However, once you then try and go to PS it crashes.
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Mark Story

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  • frustrated

Posted 5 years ago

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Chris Cox

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Go to the Windows System Event Viewer and check for the detailed crash report - the most important part is the name of the faulting module (which is most likely going to be your video card driver).