Photoshop: Black screen when using marquee tool (Win 8)

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  • Updated 4 years ago
  • (Edited)
To whom it concerns, I've recently uploaded the trial version on my Dell laptop, and when using any marquee tool, the page goes black, so I'm left working in the dark. I don't have this issue on my Mac but I need it on both PCs. I don't want to purchase the monthly subscription if this continues. Kindly advise.
Photo of Michelle Brummer

Michelle Brummer

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  • frustrated

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Michelle,

This is likely caused by an out of date video driver. Please go directly to your card manufacturer's website and install the latest driver:

If that doesn't work, try adjusting the Advanced Settings for Drawing Mode. See instructions here: