Photoshop cc 2014 funktioniert nicht mehr (Intel video card driver bug)

  • 1
  • Question
  • Updated 5 years ago
  • (Edited)
i installed the cloud and will start photoshop. so i will open one photoshop-file and than i become this mistake:

Problemereignisname: APPCRASH
Anwendungsname: Photoshop.exe
Anwendungszeitstempel: 536b438e
Fehlermodulname: igdfcl64.dll
Fehlermodulzeitstempel: 507eff6d
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000809283
Betriebsystemversion: 6.2.9200.
Gebietsschema-ID: 1031
Zusatzinformation 1: b86e
Zusatzinformation 2: b86e365c590aa6741076e6194cf4a048
Zusatzinformation 3: 7c5f
Zusatzinformation 4: 7c5fc14827aab2d995168d04a0fd50b7

photoshop dont work
can you send me an answer (sometimes in german) to
thank you
Photo of Erik Schreiber

Erik Schreiber

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 832 Reply Likes
As you can already read in the report, your Intel graphics driver crashed. Update the drivers from Intel's website.