Lightroom: 3.4 update mechanism fails to check for update

  • 4
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Starting this morning Adobe Lightroom 3.4 fail to check for update when I hit Check for Update in the software. It used to work fine until this morning. What go wrong? Can someone tell me how can I get it back to work?

I'm sure my Internet connection work fine (as I'm writing now)

The error dialog read:

The version check was unsuccessful.
This is probably a result of one of the following.

• Your internet connection is not currently available.
• The server containing the version data is not available at this time.

Check your internet connection and/or try again later

Fix please and get it back to work!!!
Photo of Sanchai Thiewprasertkul

Sanchai Thiewprasertkul

  • 5 Posts
  • 1 Reply Like
  • frustrated

Posted 7 years ago

  • 4
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Official Response
The update is now live for Lightroom. Choose Help>Updates... to get the 3.4.1 update.

Thanks for everyone's patience.