Well, Adobe Support by phone was unhelpful in assisting me with a problem I was encountering on a workstation in our company. Basically, after installing Adobe CS5.5 Design Premium and updating to all the latest software within the suite, Photoshop would freeze anytime any picture or project was opened. After going through countless troubleshooting steps on the phone and following article CPSID_82252, I decided to try a different video card. Now, the card I had installed was a Nvidia Geforce 9600 GT which Adobe claims is supported for Adobe CS5.5. But clearly this information is incorrect as a simple change in video card to an ATI card fixed the problem. And, yes, the NVIDIA card was updated to the most recent driver and all my software was up to date. The machine more than met the specifications Adobe lists for CS5.5 Design Premium. So, I just hope that Adobe will be more diligent in their video card testing in the future to prevent small problems like these from turning into long, drawn-out ordeals that waste valuable time. And for other people experiencing this problem, I hope this helps as well. Bottom Line: Nvidia Geforce 9600 GT doesn't work properly with CS5.5 Design Premium.