Photoshop and InDesign Problems running Windows 8

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
A couple months ago (give or take a week or two) I called Adobe and asked about what hardware and software best supports the Master Collection. With that info I bought my new laptop. As it turns out Windows 8 is NOT compatible! There is a really annoying flickering problem with Photoshop and when I try to Alt+ double click on an image in InDesign to edit in Photoshop it opens in Windows Photo Gallery. When I tried to set the default program to open images as I need for my work flow someone at Microsoft told me I would have to associate each and every single file type with each and every application. To me this seems just CRAZY. I do not have money to burn. I am now stuck w/a new computer where I must set every CC App to Basic drawing mode and now I still cannot use 3D or most of the filters/effects. This is Crazy. Please fix this bug with the Windows 8 drivers and GPU as soon as possible. I cannot be the only one with this problem.
Photo of Kara Rowe

Kara Rowe

  • 48 Posts
  • 0 Reply Likes
  • ANGRY

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
As mentioned in earlier topics about the Windows 8 bugs, the flickering issue is a driver/system OpenGL bug that is being addressed by Microsoft and the GPU vendors. AMD has already released an updated driver that makes the flickering much better, and we have provided workarounds in our forums (set mode to Basic, or disable GPU drawing).

And file associations are a registry setting (and can be set per extension), or a per file setting in Windows Explorer (which is what you were told to use). If Photoshop and InDesign were installed correctly, they should already have their file types associated correctly. If you need to fix some file extension associations, you can do that relatively easily in Bridge.
Photo of Kara Rowe

Kara Rowe

  • 48 Posts
  • 0 Reply Likes
Cris,
sorry for the frustration in my tone. i am doing my best to learn everything i need to know. i am not well versed with computers in general. so, i am sorry if i am indeed repetitive or that i did not already know that ... AMD released an update or that the flickering has already been made "better" ... or how to deal with registry settings (i mean what is and where is this registry??) and sorry i don't quite understand the whole ... can be set per extension per file thing ... "as i was already told"

how am i suppose to know rather the apps were installed correctly? am i missing something? is there a dialog that pops up and says: "your app has been installed correctly"?

IF i need to fix some file extensions? how does one know rather one needs to fix some file extensions? oh, you mean the whole ... i set the Default Program thing to open all file extensions?

i went to do just that and i could not remove the checks next to the file types nor was there a way to undo having set the Default program to open the file extensions.

i am also so very sorry that i am not at all happy about having to use these apps in Basic Draw Mode and especially after calling to ask if everything is working perfectly well with Windows 8. sorry that i expect far better customer service.