Photoshop: Adobe Application Manager still pops up every time I start up Photoshop

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Adobe Application Manager (v.6.0.335.0) still pops up every time I start up Photoshop to ask for my serial number even after today's Photoshop 13.0.4 update. Thought you'd want to know. This has been going on for me and for my neighbor next door since the PS update in December.

My workaround is to quit Application Manager and keep going. I'm glad at least that Photoshop knows I own it already, even if Application Manager has forgotten that fact.

I'm on Mac OS 10.7.5.
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Roxanne Guilhamet

  • 13 Posts
  • 2 Reply Likes
  • annoyed, but patient.

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Have you clicked on [License this Software] and entered the serial # (if you’re a perpetual license holder) or Sign-In using your Adobe ID(Creative Cloud member)?