Premier Elements 13: Adobe won't fix Bluray & ISO files issue

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  • Updated 2 years ago
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Why wont Adobe fix Premier Elements 13? I bought this software in June and have had ongoing issues with creating Bluray disks & ISO files, spendin weeks trying to resolve it to no avail. This is a KNOWN bug and has now been fixed in PE 14 but has NOT been applied to PE13. I would need to upgrade after 4 months to get a bug fix and this means I will have paid twice for the software. Absolutely disgusted with Adobe!!!! This is a con!
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Jim Gardner

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Posted 3 years ago

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Jim Gardner

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This reply was created from a merged topic originally titled Premier Elements 13 has a serious flaw regarding the creation of Bluray disks and....

Tried for months to create Bluray ISO files with PE13 (or Bluray disks even). Serious flaw in product. Have raised before but never any intent by Adobe to fix the software. Now they release a new version and it is fixed! But I am required to upgrade to the new version and this will end up with me paying twice for the product
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Bernard Deschaseaux

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Unfortunately, like you, I bought Adobe Premiere Elements 14 and when it burns an iso file for my project (for 25 GB bluray), the size of this file is 9,24 GB and can't be displayed by PowerDVD. Nothing changed.
Fortunately, if it burns my project directly on the virtual burner "Phantom Drive" with the Phantom Drive option "always create image file in full size", the iso file generated is fully compliant with other softwares. So I don't regret having bought it.