Adobe Window Keeps Opening and Closing Every Time Photoshop Opens

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
When I open Adobe Photoshop, everything worked as normal until suddenly about a day ago every time I opened it, an Adobe window would open first (to check if I was signed in or something) and then disappear. After I tried logging out and relogging back in on the Adobe Creative Cloud and on Photoshop to see if it resolved the issue, redownloading the Adobe Creative Cloud, redownloading Photoshop (while keeping my saved preferences) and still nothing worked. So what I ended up doing was (on a Mac) going to my Library > Preferences > Adobe Photoshop > and removing my preferences and placing them on the desktop so Photoshop could restart with new preferences. To my surprise, it worked. Photoshop worked normally again without the Adobe window popping up.

I don't know what caused this, but I thought I should share this. The link below contains a dropbox link to the photoshop preferences in question which caused this issue.
https://www.dropbox.com/s/vnb4pf87mjhkc84/Adobe%20Photoshop%20CC%202019%20Prefs.psp.zip?dl=0
Photo of Eythan Taneyhill

Eythan Taneyhill

  • 1 Post
  • 0 Reply Likes
  • confused, but relieved

Posted 1 year ago

  • 1

Be the first to post a reply!