Photoshop CC 2017: Adobe Spaces Helper crash

  • 6
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Something really weird is happening to Photoshop and the bug is still here after numerous PS updates and different computers so I'm sure it's something in the code of PS or CC app. 
I'm not entirely sure WHEN it starts behaving wrong (few times I was doing something with the text but other times I wasn't) but I definitely know when I see these symptoms: 

- unable to select any menu 
- unable to move layers or anything on the screen 
- unable to save with CTRL+SHIFT+S (Save as) 
- I'm ABLE to save with CTRL+S 
- lasso works 
- fill works 
- hitting TAB totally messes things up - the windows get scrambled! 

The only solution for this currently is to restart Creative Cloud app with the shortcut SHIFT+CTRL+ALT+R while the CC app is in focus (but sometimes this bug messes up the pc so much that I can't get the CC app in focus, even get to my task manager or other windows to behave normally). 

Has anyone seen this kind of behavior before? 

So it's totally weird and I bet the problem is in that damn Creative Cloud app I wish they never thought of in the first place :/ so buggy.... 
Or.Or maybe the problem is related to the graphics card? I'll try different nvidia drivers and see how it goes... 

Anyways here a crash info if it's helpful. 

Thanks for the help everyone! 

Problem signature: 
Problem Event Name: APPCRASH 
Application Name: Adobe Spaces Helper.exe 
Application Version: 0.0.0.0 
Application Timestamp: 57fde35d 
Fault Module Name: libcef.dll 
Fault Module Version: 3.2526.1347.0 
Fault Module Timestamp: 572d0cf0 
Exception Code: c0000005 
Exception Offset: 00000000026569af 
OS Version: 6.1.7601.2.1.0.256.4 
Locale ID: 1050 
Additional Information 1: d618 
Additional Information 2: d61897388af61eab15b828609b357741 
Additional Information 3: 9df9 
Additional Information 4: 9df9456af4903d7bbb465c482b1cff97
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BABILU

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  • 6 Reply Likes
  • frustrated and hopeless

Posted 2 years ago

  • 6
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This issue should work more reliably in the latest release of Photoshop CC: https://blogs.adobe.com/photoshop/2017/10/get-the-goods-announcing-updates-to-photoshop-cc-dimension...