Adobe Revel for iOS - clear cache not working

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  • Problem
  • Updated 3 years ago
I've got Adobe Revel installed on 2 iPhones, and trying to upload images from Camera Roll (~2000 photos).
After uploading 100-150 photos, it is stuck and asks to clear additional space on iPhone. After I clear additional 200MB, it uploads some more photos and goes stuck again.

iOS shows the app takes 800MB on one device and 1GB on the other. This is ridiculous for 16GB iPhone. Clear cache button does just nothing.

I've got no big applications installed, the whole of my place is taken by photos/videos (9GB), so I tried Adobe Revel to actually backup my photos and later delete it on the phone. But I can't do it.
Any ideas when the Revel iPhone app would be fixed?
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Dmitry Vasilyev

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Posted 3 years ago

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Glenyse H, Employee

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Hi Dmitry,

Unfortunately, despite our efforts so far to improve cache clearing automatically, we have seen Revel struggle in extremely low disk space situations like this. As Revel iOS ingest originals into its app cache, it can’t dispense with them fast enough. The behavior is unfortunate, it is known by product management, and the work-around I recommend is to copy the images from the device to the desktop and upload via

Partially uploaded files could present a problem, so I would do the desktop upload using a new Revel library. And just delete the old Revel library.

Best regards,