Lightroom Classic: Rating survey dialog

  • 2
  • Question
  • Updated 1 year ago
  • (Edited)
I've noticed that regularly when starting adobe photoshop, there is a pop up window which requests a referral or a rating to show satisfaction with Photoshop and how likely the program would be referred to other potential customers.
However, i have never seen this pop up window show up for Lightroom. It looks like Adobe knows that this survey would be catastrophic.
Photo of Jean-Jacques FABIEN

Jean-Jacques FABIEN

  • 18 Posts
  • 1 Reply Like
  • perplexed

Posted 1 year ago

  • 2
Photo of Steve Crane

Steve Crane

  • 34 Posts
  • 20 Reply Likes
Actually I've been asked for Lightroom and gave a favourable answer. I have been using Lightroom since the first version and have not experienced any of the major problems reported by others.
Photo of Per Tarneberg

Per Tarneberg

  • 23 Posts
  • 2 Reply Likes
I totally agree with you! Suppose Adobe are making so much money now they don't need to listen to their customers any more, the $ just keep rolling in! How they could launch this LR upgrade without testing it fully is very strange. Good opportunities now for CaptureOne, On1 and the other smarter alternatives to LR .
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15328 Posts
  • 2224 Reply Likes
The dialog pops up after x amount of days or number of launches. It doesn't display every launch to avoid being annoying.

If you're an enterprise customer or you've disabled "Desktop app usage access" in your security settings, you won't see the dialog at all: