having purchased the software for photoshop and premiere elements as a package from a retail shop last year I would have expected to have had no glitches. However, my adobeID was not recognisable when I went to register it so I have had to (twice now) download the packages from the internet. the first time I did so the two products worked fine. then we had to purchase a new laptop ... so I had to download the products all over again. After this I created a short film and converted it to .mpg. the conversion was imperfect... there were a couple of glitches (at the start the images freezes) so I went back in to see how to fix this and the program will not recognise or open the .prel files!
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