Adobe premiere elements 14 doesnt start up when clicked on

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
I got Premiere elements 14 for Christmas and It's been working fine, but yesterday I started to make a project I closed it and now whenever I click on the project or the MAIN application it doesn't do anything, but when I open Photoshop it works fine... I am honestly getting so frustrated... Also there is no text that pops up telling me that there is an error with my computer, I've been searching everywhere for a solution but literally no one has the same problem as me and it's so annoying...

I've restarted my computer 2 times and Force shut down my computer 3 times to try and get it to work but NOTHING IS WORKING. I don't have the update, I don't know if that may be the problem , I want to get it but I can't open up the program anyways...

Photo of Millexi Cam

Millexi Cam

  • 1 Post
  • 0 Reply Likes
  • Seriously Frustrated.

Posted 3 years ago

  • 1
Photo of Sandeep Singh

Sandeep Singh, Official Rep

  • 107 Posts
  • 18 Reply Likes
Hi Millexi Cam,

Please provide following information :


What is the OS and version ?

Could you please get the error report and paste here ?

Do you use any external Hard Drive ?

Are you using security software e.g. Norton, etc


if windows, Please check if you have windows defender turned on ?




Photo of alex kwentua

alex kwentua

  • 1 Post
  • 0 Reply Likes
I am having the same problem Premiere Elements and Photoshop Elements 14. Photoshop works just fine, but Premiere does not even open a start screen. It is trying to initialize and then it states that there is a problem and can't start, I use Mac book pro version 10.11.6