The Adobe and Photoshop websites must have been designed by the marketing department. They push out a lot of information about products and try to make you think you couldn't live without them, but when you need help with a product problem or issue it's almost impossible to find out where you can get that help. I've spent a lot of time trying to find a solution to a random problem I've had with CameraRaw 8.7.1, wandered through an endless maze of stuff but eventually stumbled on a place where I could have an online chat with a support person. That person may have solved my issue. Only time will tell. But Adobe --- do something about your web sites!!!!!