ADOBE PHOTOSHOP FREEZING AT INSTALLATION

  • 1
  • Problem
  • Updated 8 months ago
i open i log into my account and it opens the app (photoshop) and has a white screen so i close photoshop i o open it put in login details and continue white screen i waited hours and nothing happened whats going on do you think?
Photo of Guido Francis

Guido Francis

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  • upset

Posted 8 months ago

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Photo of David

David, Official Rep

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Howdy Guido,

Could you post a screenshot of what you're seeing or a video of the process?  I don't quite understand what you are describing.

Thanks,
David