Elements 5: Will not load. Stuck at loading presets

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  • Updated 2 years ago
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I have adobe photoshop elements 5,  yes it is very old.  It will no longer load.  I did uniinstall and reinstall the app.  Seems like it gets stuck at presets.  Probably should upgrade but if I upgrade to 15, will in understand my catalogs?  And will that fix my problem?
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Lorrie Marwick

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You could try restoring the prefs by holding down Ctrl + Alt + Shift on launch. 
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Steve Lehman

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Reinstalling would have automatically reset the pref's.  Didn't work, so I would upgrade to 14, 15.  Keep the old motto: "Stay Current".   
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Not unless you explicitly choose the option to remove prefs.
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Michel BRETECHER, Champion

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Probably should upgrade but if I upgrade to 15, will in understand my catalogs?  And will that fix my problem?
Yes that should solve your problem and you can convert your version 5 catalogs, but you have to follow this procedure:
https://helpx.adobe.com/elements-organizer/kb/convert-organizer-catalog-elements-13-64.html
I have been able to test version 5 on Windows, even Win 10, but with each new Windows update there is a risk of problems like yours.