Elements 13: Can't find my serial number

  • 13
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I purchased Photoshop Elements 13 from Amazon.com. The product arrived today. I cannot locate a Redemption Code nor Serial Number on either the product box or the disc sleeve. Therefore, I cannot install the product. Within Adobe's web pages I cannot locate a number for Customer Support. Under the circumstance should I return the product for full refund?
Photo of William West

William West

  • 9 Posts
  • 1 Reply Like

Posted 4 years ago

  • 13
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Find your serial number quickly

Redemption Code Help

Photoshop Elements:



Premiere Elements:



Photoshop & Premiere Elements: