Elements 13 is not allowing me to update. I am usnge windows 8.2

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
the prog is telling me I have to update from version 13. it will not update. I have te following error codes:
raw......u44m11200
elements....u43m1u49

my email is:
napes2000@blueyonder.co.uk
Photo of chris napier

chris napier

  • 2 Posts
  • 0 Reply Likes
  • anxious

Posted 4 years ago

  • 1
Photo of chris napier

chris napier

  • 2 Posts
  • 0 Reply Likes
technical assistance please
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 1085 Posts
  • 227 Reply Likes
See that discussion:
https://forums.adobe.com/thread/1700972

Edit:
The update for 13.1 solved problems such as hdpi display support and sound problems with videos.
If you are not concerned with such problems, you might as well stay with version 13.0. The new 13.1 version introduced a new bug when using the scroll wheel in the Organizer...