Adobe Photoshop Elements 13 doesn't work in Windows 10 after a recent windows update

  • 2
  • Problem
  • Updated 2 years ago
  • (Edited)
My Adobe Photoshop Elements worked beautifully after I upgrade to Windows 10 about a year ago, but recently there was some Windows update and after that it shopped working.
I removed all Adobe products and reinstalled Elements once again, but it still doesn't work.
Photo of Yuliya Yakhontova

Yuliya Yakhontova

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Anwesha

Anwesha, Employee

  • 72 Posts
  • 8 Reply Likes
Hi,

Sorry for the inconvenience.
Requesting you to please try iut the instructions mentioned in the article:
https://helpx.adobe.com/elements-organizer/kb/Elements-applications-do-not-launch-on-Windows-10.html
Let us know if issue still persists.

Thanks,
Anwesha
Photo of Yuliya Yakhontova

Yuliya Yakhontova

  • 2 Posts
  • 0 Reply Likes
Thank you very much for your message, Anwesha. Yesterday I contacted Adobe Support service and the agent was able to fix the issue :)